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Startup News for 18 July 2025
Salesforce used AI to cut support load by 5% -- but the real win was teaching bots to say 'I'm sorry'
Venture Beat - 18 Jul 2025 15:00
Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.
Mistral's Le Chat adds deep research agent and voice mode to challenge OpenAI's enterprise dominance
Venture Beat - 18 Jul 2025 00:05
Mistral added deep research capabilities to its Le Chat platform, bringing it in direct competition against ChatGPT and Gemini.
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